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The Blue Cross Member Assistance program

All Blue Cross health plans include exclusive member assistance services.


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What makes our member assistance program so valuable

Having a health insurance plan with us grants you access to our members-only, one-of-a-kind assistance program. You have access to various consulting services and exclusive offers, and you can even get assistance in your home to help you take control of your health. Our assistance program also includes access to free legal consultations and home care assistance, as well as access to health care professionals who can answer your health-related questions.

Following a hospital stay of two days or more (including after childbirth), our assistance program offers home support services that include domestic help (for light housework), medication delivery, tutoring and more.

Access to the Blue Advantage discount program

The Blue Advantage program offers savings and discounts to Blue Cross members for medical care, vision care, fitness clubs and more. For more information, visit the Blue Advantage website, contact us or use our handy plan finder.

IMPORTANT NOTICE TO TRAVELLERS – In accordance with official government recommendations, and given the limited availability of medical resources worldwide, it is imperative that all travellers currently abroad return to Canada as soon as possible.

NOTICE TO INSURED PERSONS – To allow us to respond to urgent requests from travellers currently abroad and to reduce waiting times, please contact us by phone only if your trip is scheduled to take place in less than 72 hours.

SUSPENSION OF SALES – In order to contribute to collective efforts to curb the spread of COVID-19, we have decided to suspend sales of new travel insurance policies until further notice. This decision stems from our desire to protect the health and wellness of our insureds.

See our FAQ for quick answers to your questions.