Contact us

Travel, health and life insurance 

Business hours of our Customer Relations Centre


From Monday to Friday

Travel insurance: from 8 a.m. to 6 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)

Health and Travel Sales

Local: 416-646-2585
Toll-free: 1-866-732-2583
Fax number: 1-800-893-0997
Email address: bco.travel@ontbluecross.ca

Customer Service (Individual Health Plans)

Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax number: 1-800-893-0997
Email address: bco.indhealth@ont.bluecross.ca

Contact Form

Mailing address

Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1

Media inquiries

Email: MediaInquiry@ont.bluecross.ca
Local: 647-345-4299
Toll-free: 1-888-279-4584

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.