Contact us
Travel, health and life insurance
We're always happy to answer your questions.
Opening Hours - Travel
Monday to Friday, 8 a.m. to 6 p.m. (Eastern Standard Time)
Opening Hours - Health and Life
Identification number starting with a number: Monday to Friday, 8 a.m. to 5 p.m. (Eastern Standard Time)
Identification number starting with a letter: Tuesday to Friday, 8 a.m. to 5 p.m. (Eastern Standard Time)
Contact Us
Local: 416-646-2585
Toll-free: 1-866-732-2583
Fax number: 1-800-893-0997
Email address: bco.travel@ont.bluecross.ca
Customer Service (Individual Health Plans)
Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax number: 1-800-893-0997
Email address: bco.indhealth@ont.bluecross.ca
Need to update your travel insurance contract?
If you purchased your contract on February 11, 2025, you can make changes directly in your Customer Space.
Please note that certain contracts cannot be modified online at this time. For more details, visit our FAQ.
Mailing address
Ontario Blue Cross
P.O. BOX 4434, STN A
Toronto, Ontario M5W 3Y8
Media inquiries
Email: MediaInquiry@ont.bluecross.ca
Local: 647-345-4299
Toll-free: 1-888-279-4584
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Comments or complaints
If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.