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Sales

Our agents are available to guide you and help you select a travel or health insurance plan for your protection.

 

Travel insurance

Please note that our operating hours have changed and that our call centre is now closed on weekends. Our client experience agents can be reached from Monday to Friday, from 8:00 a.m. to 9:00 p.m. (Eastern time)

Weekdays from 8 am to 9 pm (Eastern Time).

Health insurance
Weekdays from 8 am to 5 pm (Eastern Time).

Local: 416-646-2585
Toll-free: 1-866-732-2583

Customer service

Weekdays from 8 am to 5 pm (Eastern Time).

Local: 416-640-3444
Toll-free: 1-866-722-3444

Fax: 416-626-0997 or 1-800-893-0997

Email:

  • Health: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Travel: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mailing Address

Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1

Emergency medical assistance

Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411

By secure email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Questions?

You can send us your questions or comments by clicking on - Ask us your question.

Find out more in our health and travel FAQ section.

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.

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IMPORTANT NOTICE TO TRAVELLERS – In accordance with official government recommendations, and given the limited availability of medical resources worldwide, it is imperative that all travellers currently abroad return to Canada as soon as possible.

NOTICE TO INSURED PERSONS – To allow us to respond to urgent requests from travellers currently abroad and to reduce waiting times, please contact us by phone only if your trip is scheduled to take place in less than 72 hours.

SUSPENSION OF SALES – In order to contribute to collective efforts to curb the spread of COVID-19, we have decided to suspend sales of new travel insurance policies until further notice. This decision stems from our desire to protect the health and wellness of our insureds.

See our FAQ for quick answers to your questions.