Sales
Our agents are available to guide you and help you select a travel or health insurance plan for your protection.
Travel insurance
Please note that our operating hours have changed and that our call centre is now closed on weekends. Our customer service agents can be reached from Monday to Friday, from 8:00 a.m. to 9:00 p.m. (Eastern time)
Weekdays from 8 am to 9 pm or weekends from 8 am to 5 pm (Eastern Time).
Health insurance
Weekdays from 8 am to 5 pm (Eastern Time).
Local: 416-646-2585
Toll-free: 1-866-732-2583
Customer service
Weekdays from 8 am to 5 pm (Eastern Time).
Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax: 416-626-0997 or 1-800-893-0997
Email:
- Health: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Travel: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mailing Address
Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1
Emergency medical assistance
Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411
By secure email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Questions?
You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ section.
Comments or complaints
If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.
Contact Form