Contact us

We are currently experiencing a high volume of travel insurance calls and apologize for the wait time.

Our teams are working hard to provide you with support as soon as possible.

Travel, health and life insurance 

Our agents are available to guide you and help you select a travel, health or life insurance plan based on your needs.

Travel & Visitors insurance

Weekdays from 8 a.m. to 8 p.m. (Eastern time).

Health & Life insurance

Weekdays from 8 a.m. to 5 p.m. (Eastern time).
Email (Health insurance):
Email (Life insurance):
Local: 416-646-2585
Toll-free: 1-866-732-2583

Customer service

From Tuesday to Friday from 8 a.m. to 5 p.m. (Eastern time).
Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax: 416-626-0997 or 1-800-893-0997

Mailing Address

Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1

Emergency medical assistance

Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411

By secure email:

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Media inquiries

(No access to customer records)
Local: 647-345-4299
Toll-free: 1-888-279-4584


You can send us your questions or comments by filling the form bellow
Find out more in our health and travel FAQ section.

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.

Contact Form