Contact us

What You Need to Know

Ontario Blue Cross Cancellation or Interruption insurance: 

If you purchased your policy (including this coverage) before February 23, 2024, you are covered. This means that Ontario Blue Cross will provide coverage for any cancellations or interruptions related to Lynx Air. 

However, if you bought your travel insurance including Trip Cancellation or Interruption on or after February 23, 2024, it will not cover this specific situation, as it is now publicly known. 

Provider default: 

Keep in mind that certain limitations apply in the event of Provider default. For complete details, please refer to your travel insurance policy. 

What you can do:

• Visit Lynx Air’s FAQ: Frequently Asked Questions | Lynx Air (flylynx.com) 
• Depending on the method of payment you used, get in touch with your credit card company or financial institution to inquire about your available options. 
• If you booked your airline tickets through a registered travel agent in Ontario or Quebec, you might be eligible for a refund from the provincial government travel authorities: Lynx Air passengers—Important information about cessation of air operations | Canadian Transportation Agency (otc-cta.gc.ca). 
• If you have Cancellation or Interruption coverage through Ontario Blue Cross, consider submitting a claim or contacting us for further assistance.