Buy your travel insurance online in just a few clicks.
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Available 24/7
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Quick and easy
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New: Travellers aged 55 to 75 with a pre-existing medical condition can now purchase online.
General inquiries
Customer service
For questions about travel, health, and life insurance. Open Monday to Friday from 8 a.m. to 5 p.m. (until 6 p.m. for travel insurance inquiries).
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Toronto area: 416-646-2585
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Toll-free: 1-866-732-2583
Travel inquiries: Wait times are shorter from Tuesday to Friday.
Health claims: Processing times are currently longer than usual due to high demand.
Contact information
Ontario Blue Cross
P.O. BOX 4434, STN A
Toronto, Ontario M5W 3Y8
Fax: 1-800-893-0997
Travel email: bco.travel@ont.bluecross.ca
Individual health plans email: bco.indhealth@ont.bluecross.ca
Other inquiries
24/7 Travel Assistance
Access support at any time during your trip with your Blue Cross travel insurance.
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Canada and U.S. (toll-free): 1-800-361-6068
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Anywhere else in the world (collect call): 514-286-8411
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Wherever you are, in just one click (uses Wi-fi or mobile data)
Technical support
If you’re experiencing technical difficulties, try again a bit later or call 1-833-563-2538 for assistance. Open Monday to Friday from 8 a.m. to 9 p.m.
Media inquiries
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Email: MediaInquiry@qc.bluecross.ca
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Toronto area: 647-345-4299
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Toll-free: 1-888-279-4584
Comments or complaints
If you have a comment or complaint, please see our complaint processing and dispute resolution policy and our complaint policy summary.
Quick links
