Contact us

Travel, health and life insurance 

Our agents are available to guide you and help you select a travel, health or life insurance plan based on your needs.

Travel & Visitors insurance

Weekdays from 8 a.m. to 8 p.m. (Eastern time).

Health & Life insurance

Weekdays from 8 a.m. to 5 p.m. (Eastern time).
Email (Health insurance):
Email (Life insurance):
Local: 416-646-2585
Toll-free: 1-866-732-2583

Customer service

From Tuesday to Friday from 8 a.m. to 5 p.m. (Eastern time).
Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax: 416-626-0997 or 1-800-893-0997

Mailing Address

Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1

Emergency medical assistance

Available 24/7. Take your assistance card with you.

By secure email:

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Media inquiries

(No access to customer records)
Local: 647-345-4299
Toll-free: 1-888-279-4584


You can send us your questions or comments by filling the form bellow
Find out more in our health and travel FAQ section.

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.

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