Contact us

Travel, health and life insurance 

Business hours of our Customer Relations Centre

From Monday to Friday

Travel insurance: from 8 a.m. to 6 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)

Health and Travel Sales

Local: 416-646-2585
Toll-free: 1-866-732-2583
Fax number: 1-800-893-0997
Email address:

Customer Service (Individual Health Plans)

Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax number: 1-800-893-0997
Email address:

Lynx Air Ceases Operations

What You Need to Know

Ontario Blue Cross Cancellation or Interruption insurance: 

If you purchased your policy (including this coverage) before February 23, 2024, you are covered. This means that Ontario Blue Cross will provide coverage for any cancellations or interruptions related to Lynx Air. 

However, if you bought your travel insurance including Trip Cancellation or Interruption on or after February 23, 2024, it will not cover this specific situation, as it is now publicly known. 

Provider default: 

Keep in mind that certain limitations apply in the event of Provider default. For complete details, please refer to your travel insurance policy


What you can do:

Contact Form

Mailing address

Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1

Media inquiries

Local: 647-345-4299
Toll-free: 1-888-279-4584

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.