Travel Insurance
Tailored insurance solutions for Canadian travellers, visitors or Newcomers. Discover the perfect travel insurance plan for you.
Travel insurance
Tailored insurance solutions for Canadian travellers, visitors or Newcomers. Discover the perfect travel insurance plan for you.
Health insurance
Comprehensive health insurance for self-employed workers, new retirees, students or employees without group insurance: your health, our priority.
We protect what matters most: your health and that of your loved ones.
Virtual health care
Experience free medical support
Our eligible health insurance plans provide you with free of charge virtual health care. Connect with doctors online, receive personalized care, and renew prescriptions, all from the comfort of your home!
Other reasons to choose Ontario Blue Cross
Flight Delay Service
Unlock exclusive benefits with our complimentary service in case of flight delays. Enjoy access to airport lounges or even hotel rooms, based on the duration of the delay.
Blue Advantage®
Enjoy the power of our exclusive program, complimentary with your health insurance policy. Gain access to a range of support services to navigate through challenging times with ease.
Our community
involvement
Partner with Ontario Blue Cross for home and global support and make a positive impact on your community.
Need to know more?
Pandemic Travel Insights
Stay informed before embarking on your journey.
About us
Adapting to your needs since 1942: our ever-evolving range of products and services tailored to our valued clients.
Our travel tips
Travel safety tips, vacation planning ideas.
Our health tips
Explore our advice on self-care and simplifying your life.
Discover answers to your inquiries
Insurance made simple.
Yes--provided you purchased your trip (either fully or partially) and obtained Trip Cancellation or Interruption coverage before the situation became publicly known.
The event (or the risk of it occurring) is considered publicly known from the moment it is announced in the media. Therefore, Trip Cancellation or Interruption coverage will not apply in the following situations:
- If a new travel insurance contract is purchased, or if a trip is paid for (fully or partially) on or after the date of the media announcement.
- If a trip covered by the Annual Multi-Trip product is purchased (fully or partially) on or after the date of the media announcement.
Blue Cross travel insurance that includes Trip Cancellation or Interruption coverage, purchased and effective before October 8, 2023, may cover the interruption of your trip and your return flight.
If you purchased Blue Cross travel insurance on or after October 8, 2023, i.e., after the government advisory was issued, you cannot claim for the interruption of your trip since the situation was already known when you purchased insurance.
While Trip Cancellation or Interruption coverage excludes acts of war and civil unrest, we understand Israel's sudden and unexpected situation.
We are therefore temporarily lifting this exclusion from our Trip Cancellation or Interruption coverage for contracts purchased before the government advisory was issued.
If your trip to Israel and your Blue Cross travel insurance including Trip Cancellation or Interruption coverage were purchased before October 8, 2023, you may claim cancellation of this trip.
If your trip to Israel and your Blue Cross travel insurance were purchased on or after October 8, 2023, i.e., after the government advisory was issued, you cannot claim cancellation of this trip since the situation was known at the time you purchased your insurance.
Do you have any questions about Israel's current situation? Please contact our Customer Relations Centre at 1-866-732-2583 with any questions. As always, we will support you and recommend that you remain vigilant.
To file a claim for a trip to another Middle Eastern country, a government advisory to avoid non-essential travel or all travel must be issued. This advisory must have been issued after the purchase of your trip and insurance policy, including Trip Cancellation or Interruption coverage.
We encourage you to follow government advisory updates as the situation develops quickly, and to contact our Customer Relations Centre (1-866-732-2583) if you have any questions. As always, we will support you and recommend that you remain vigilant.
To file a claim for a trip to another Middle Eastern country, a government advisory to avoid non-essential travel or all travel must be issued. This advisory must have been issued after the purchase of your trip and insurance policy, including Trip Cancellation or Interruption coverage.
We encourage you to follow government advisory updates as the situation develops quickly, and to contact our Customer Relations Centre (1-866-732-2583) if you have any questions. As always, we will support you and recommend that you remain vigilant.
Emergency Medical Care will cover you in the event of a sudden illness or accident during your trip, provided it is not a pre-existing condition. However, you should know that this coverage excludes expenses related to war, revolt, revolution, riots, or insurrections.
Additionally, medical care in a war zone can be extremely difficult to obtain.
Please contact Blue Cross Travel Assistance if you need medical assistance in an emergency or if you have any questions.
No, the situation in European countries for which no government advisory has been issued does not fall within the conditions eligible for the cancellation and interruption of a trip. As the situation is changing rapidly, we urge you to monitor government warnings that may affect your travels and contact our Client Experience Center at 1-888-822-5383 who will answer your questions. We continue to support you and we recommend you be extra vigilant.
Yes. Even if our local offices are currently closed, our customer service remains open from Monday to Friday, from 8 a.m. to 5 p.m. (Eastern time). For any questions, call us at 1-888-822-5383 or 514-286-7684.
Yes, we currently accept claims for consultations carried by phone or video chat with the following medical practitioners (if they are covered by your contract):
- Audiologist or audioprosthetist
- Chiropractor
- Nutritionist or dietician
- Occupational Therapist
- Naturopath
- Speech and language therapist
- Physiotherapist or Physical rehabilitation therapist
- Podiatrist or chiropodist
- Psychologist
To be eligible for disability payments, you must:
- Have been diagnosed with a COVID-19-related infection.
AND
- Meet the disability definition of your insurance policy.
If you are eligible, the waiting period before you receive your payments for disability benefits starts on the first day you were placed under quarantine.
To submit a disability claim, please follow the steps on our website.