Blue Cross1-866-732-2583
Policy Tools

Policy Tools

This section is reserved for Blue Cross health insurance policyholders only.

If you are a Blue Cross member and have questions or would like to make a change to your policy, such as:

  • Change of address (please specify in the Comments field the effective date of your address change)
  • Any other type of change

Please complete the contact form below. You may also choose to send your request in writing to:

Blue Cross - Administration
P.O. Box 4434, Stn. A
Toronto, ON
M5W 3Y8

For travel insurance policyholders, please call 1-866-732-2583.

(*) The fields with an asterisk must be completed.


IMPORTANT NOTICE TO TRAVELLERS – In accordance with official government recommendations, and given the limited availability of medical resources worldwide, it is imperative that all travellers currently abroad return to Canada as soon as possible.

NOTICE TO INSURED PERSONS – To allow us to respond to urgent requests from travellers currently abroad and to reduce waiting times, please contact us by phone only if your trip is scheduled to take place in less than 72 hours.

SUSPENSION OF SALES – In order to contribute to collective efforts to curb the spread of COVID-19, we have decided to suspend sales of new travel insurance policies until further notice. This decision stems from our desire to protect the health and wellness of our insureds.

See our FAQ for quick answers to your questions.