24/7 Assistance during your trip

Get help at any time during a medical emergency by contacting Blue Cross Travel Assistance.

In case of emergency, accident, or medical consultation: 

1. Call our travel assistance service* immediately to be referred to the nearest medical resource (doctor, clinic, hospital, Medical Consult Telephone Service).  

If you are already in a care facility or need to be taken there urgently, contact us as soon as possible

2. Have the following information handy to open your assistance file:  

  • Insurance contract number 
  • Health insurance number 

3. Keep original and detailed invoices for all services and medical care received during your trip. You’ll need them when filing a claim.