Virtual Health Care

Teleconsultations free of charge in the comfort of your home

A private and safeguarded service at your disposal

Enhance your well-being with our complimentary virtual health care service, included with select Ontario Blue Cross^® health insurance plans.

Experience immediate medical support right from the comfort of your own home, using your computer or mobile device. We take pride in supporting our clients' health and providing top-notch care.

How to benefit from virtual health care services

Virtual health care is available free of charge to eligible Ontario Blue Cross® clients* with:

Health care (extended health care, hospitalization, prescription drug insurance)
Disability insurance (including mortgage disability insurance and monthly indemnity).

*If your policy number starts with 19XXX, click here to see the list of eligible products. For all other policies, click here.

Services offered

Accessible services across Canada anywhere, anytime!
Convenient access to prescriptions, referrals for health specialists, home prescription delivery, and expert support for lab tests and follow-up exams.
Discover a broad range of healthcare experts, from doctors to mental health professionals such as psychologists and psychiatrists.
Optimal chronic disease management through tailored care plans addressing unique symptoms of each condition.
Ensuring utmost confidentiality, your valuable patient data remains fully secure, meeting the highest standards.

Virtual health care services are subject to general conditions. If your policy number starts with 19XXX, click here.
For all other policies, click here.

Do you need health insurance?

We can help you find the coverage that best suits your needs.

Check out our plans

Do you have a health insurance that is not eligible for virtual health care service?

You can upgrade your coverage and include this service.

**I am eligible Blue Cross health client* and wish to use virtual health care.**

To log in, you'll need your group number (9255) and your personal identification number (your 8-digit contract number).

*If your policy number starts with 19XXX, click here.

Access virtual health care

Some telemedicine testimonials

Danièle P.

Montréal

“I had an excellent experience, and won’t hesitate to recommend it to my friends and family. This service met my expectations and I didn’t even have to go anywhere. Wow! Thank you very much!”

David P.