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Virtual health care

A new way to manage your health care at your fingertips.

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Teleconsultations free of charge in the comfort of your home

A confidential and secure service available

We are proud to support the well-being of our clients by offering them virtual health care included free of charge with select Ontario Blue Cross® health insurance plans.

Thanks to this service, our clients can benefit from immediate medical support from their computer or mobile device, without leaving home.

Virtual health care services

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Service available wherever you are in Canada.
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Get prescriptions, referrals to health specialists, home delivery for prescriptions, support for lab tests or follow-up exams.
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Access to doctors and mental health professionals, including psychologists and psychiatrists.
Icon Management of chronic diseases
Management of chronic diseases with care plans adapted to the symptoms specific to each condition.
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All patient information is secure, in accordance with the highest standards of confidentiality.

Virtual health care services are subject to general conditions. If your policy number starts with 19XXX, click here.

For all other policies, click here.

How to benefit from virtual health care

Eligibility requirements

Virtual health care is available free of charge to eligible Ontario Blue Cross® clients* with:

Health insurance (extended health care, hospitalization, prescription drug insurance)

Disability insurance (including mortgage disability insurance and monthly indemnity).

*If your policy number starts with 19XXX, click here to see the list of eligible products. For all other policies, click here.

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Do you need health insurance? We can help you find the coverage that best suits your needs. Check out our plans.

Do you have health insurance that is not eligible for virtual health care? To upgrade your coverage and include this service, contact us.

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I am an eligible Blue Cross health client* and wish to use virtual health care.

Access virtual health care this links opens a new window

*If your policy number starts with 19XXX, click here.

Some virtual health care testimonials

“Amazing process. Honestly makes this health insurance so worth it. Doctor is attentive, straight to the point, and I’m comfortable.”

Matthew K.-R. Toronto

“I had to see a doctor about my shoulder, but with the pandemic, it was hard to get an in-person appointment. I signed up for virtual health care and was able to see a doctor very quickly. She was professional and kind. She gave me a referral to see a specialist that week! I highly recommend virtual health care.”

Lisa M. Toronto