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Disclosure of wrongdoing

As part of our on-going efforts to provide the very best service to our clients, Ontario Blue Cross has adopted a policy on disclosure of wrongdoings.

Anyone having witnessed illegal, immoral or unethical behaviour that might harm Ontario Blue Cross may anonymously and confidentially report wrongdoing through the firm Whistleblower Security using one of the following means:

  • By email, in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. (a reference number will be provided to you by Whistleblower Security)
  • By telephone, dialling free-of-charge at 1-866-921-6714 to speak with a Whistleblower Security agent
  • By filling out the form available online through Whistleblower Security’s website at integritycounts.ca/org/croixbleuecanassistance

IMPORTANT NOTICE TO TRAVELLERS – In accordance with official government recommendations, and given the limited availability of medical resources worldwide, it is imperative that all travellers currently abroad return to Canada as soon as possible.

NOTICE TO INSURED PERSONS – To allow us to respond to urgent requests from travellers currently abroad and to reduce waiting times, please contact us by phone only if your trip is scheduled to take place in less than 72 hours.

SUSPENSION OF SALES – In order to contribute to collective efforts to curb the spread of COVID-19, we have decided to suspend sales of new travel insurance policies until further notice. This decision stems from our desire to protect the health and wellness of our insureds.

See our FAQ for quick answers to your questions.