Travel insurance that suits your plans
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24/7 Travel Assistance, wherever you are
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Access to an extensive network of partners across all continents and in more than 150 countries
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Benefits in case of a flight delay
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Optional deductible on emergency medical expenses
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Direct payment of medical expenses to hospitals where our network allows
Combine our coverage
From major emergencies to everyday travel mishaps, we've got you covered.
Travelling with a pre-existing medical condition?
Whether you're managing diabetes or taking medication for high blood pressure, your travel insurance may cover certain pre-existing medical conditions, as long as they've been stable for the required period before you leave.
To qualify for coverage, your condition must have been stable for at least 3 months if you're under 55, or 6 months if you're 55 or older.
Also included in your travel insurance
Flight Delay Service
24/7 Travel assistance
Access to our global network of partners
Frequently asked questions
Even when you're travelling within Canada, your provincial health insurance plan may not cover all your medical expenses. Services like ambulance transportation, repatriation, and medication may be excluded or only partially covered. Travel insurance can help cover these gaps, so it's worth considering before your next trip outside Ontario.
Need medical assistance while you're away? Contact Blue Cross Travel Assistance right away. Our team can help you find an appropriate medical facility nearby.
If you're already receiving medical care or need emergency treatment, contact us as soon as possible.
Before calling, have the following information ready so we can open your assistance file:
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Your insurance policy number
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Your health insurance number
Keep all original, itemized receipts for medical services and treatments received during your trip. You'll need them when submitting a claim.
Certain pre-existing medical conditions may be covered by your travel insurance, provided they've been stable for the required period before your trip.
Your pre-existing medical conditions may be covered if they've been stable for at least 3 months if you're under 55, or 6 months if you're 55 or older.
Yes, as long as your travel insurance covers the full length of your stay. Make sure the dates on your travel insurance certificate include both the day you leave and the day you return.
Yes, as long as you notify us as soon as possible, and always before your last day of coverage (usually your scheduled trip end date). Most travel insurance contracts can be changed in the Customer Space to add or remove a traveller, extend your coverage, update your trip dates, edit your personal information, add coverage, and more.
Planning just one getaway this year? Single Trip Insurance may be all you need, no matter how long your stay. But if you have multiple trips in mind, Annual Multi-Trip Insurance could be better suited.
With an annual plan, you can take unlimited trips throughout the year without having to buy travel insurance for each one.
If your immediate safety isn't at risk, call Blue Cross Travel Assistance before visiting a clinic or hospital. In Florida, call toll-free at 1 800 361-6068. In Mexico, call collect at 514 286-8411, or contact our team online in just one click.
To get reimbursed for eligible expenses, you'll need to submit a travel insurance claim.
1. Log in to your Customer Space.
2. Select “My claims.”
3. Click “New claim.”
You can then submit your claim and upload your supporting documents online.
You can purchase travel insurance online up to and including age 75. If you're over 75, please contact us by phone, Monday to Friday, from 8 a.m. to 6 p.m., at 514 286-7684 or 1 888 822-5383.
Single Trip Insurance is available for all people aged 31 days and more who are covered by a provincial health insurance plan. There's no maximum age limit.
For Annual Multi-Trip Insurance, the maximum age is 85 for trips of up to 120 days, and 80 for trips lasting 150 or 180 days.