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At Ontario Blue Cross®, caring for you is our priority. We’re always there to support you with health and travel solutions that protect you every day.

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Travel insurance

Travel insurance

Canadian travellers, visitors or newcomers to Canada: we have insurance solutions for you.

Learn about our solutions

Health insurance

Health insurance

Self-employed workers, new retirees,
students or employees without group insurance:
we’re here to protect your health.

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Life insurance

Life insurance

If you passed away unexpectedly, would you leave your loved ones financially protected? Find out how to get the protection your family needs.

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EQ Care virtual health care
Virtual health care
Get free medical support
Our eligible health insurance plans give you access to virtual health care, free of charge. Talk to a doctor online, receive a personalized care plan and renew prescriptions, all from the comfort of your own home.

Other reasons to choose Ontario Blue Cross

Serenity Service
Serenity ServiceTM
With this exclusive program included free of charge with your health insurance plan, benefit from exclusive discounts on health and wellness products and services.
Blue Advantage
Blue Advantage®
This exclusive program, included free of charge in your health insurance policy, gives you access to various support services to help you through a difficult situation.
Virtual health care service
Virtual health care service
Free consultations with health professionals in the comfort of your home. A new way to manage your health care at your fingertips.

What our clients are saying

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Line Medical emergency in Italy

“I have always received good service from Ontario Blue Cross. That’s why I’ve been choosing this insurance provider for more than 20 years to cover my family while travelling.”

Sherry

Sherry Baggage delay in Florida

“Ontario Blue Cross provided us with exceptional support throughout the claims process. The reimbursement was quick and efficient.”

Richard

Richard Medical emergency in Florida

“We knew we were in good hands with Ontario Blue Cross, which was very reassuring. Thank you very much.”

Need to know more?

Travelling during the pandemic
Travelling during the pandemic
Get informed before you decide to travel.
About us
About us
Products and services that have evolved with our clients since 1941.
Our travel tips
Our travel tips
Tips for safe travel, ideas for planning your dream vacation.
Our health tips
Our health tips
Read our suggestions for taking care of yourself and making your life a little easier.

Find the answers to your questions

Insurance doesn't have to be complicated.

Is the Omicron variant covered by my Ontario Blue Cross travel insurance?

We would like to reassure all our clients regarding their travel insurance coverage. The Emergency Medical Care benefit covers COVID-19 and its variants, including Omicron, unless it is considered a pre-existing condition prior to departure.

I need written proof of your insurance coverage for COVID-19. What do I need to do?

You will find written proof of your insurance coverage for COVID-19 in the last section of your travel insurance certificate.

How do government announcements related to essential travel affect your policies?

We are monitoring the recommendations of the Government of Canada and World Health Organization, as well as the global situation regarding the spread of the virus.


The Emergency Medical Care benefit covers COVID-19 unless it is considered a pre-existing condition prior to departure. Please note that trip cancellation or interruption due to the COVID-19 pandemic is no longer eligible for reimbursement as it is a known condition as of March 12, 2020.

If the government were to close the borders again, would Ontario Blue Cross cover the costs of extending the trip, possible quarantine abroad or return to Canada?

Our responsibility is to advise and support our clients, while respecting the restrictions imposed by the various governments.

Please note that: 

  • Subsistence allowance does not cover expenses related to preventive or mandatory quarantine before returning to the country, on site or upon arrival at the destination.
  • Subsistence allowance expenses may be covered when a traveller must delay their return due to a medical emergency, including a medical emergency related to COVID-19.
  • A medical emergency means the person is suffering from serious symptoms that require medical attention and possibly repatriation.
  • We do not cover quarantine fees upon return to the country.

We advise all our clients to call us in case of any doubt or if their situation changes. Options to extend insurance coverage may be considered if a person becomes stranded abroad.

I have symptoms of COVID-19. What should I do?

If you experience symptoms associated with COVID-19 and your individual travel insurance contract includes Emergency Medical Care coverage, contact our Travel Assistance service immediately to get help. The numbers to reach this 24/7 service are as follows:


If you cannot reach our Travel Assistance service, do what is necessary to stabilize your condition (e.g., go to a hospital or clinic or contact local emergency services). Once you have been taken care of, call our Travel Assistance service as soon as possible.


Please note that you are not covered for emergency medical care if you have tested positive for COVID-19 or are showing symptoms prior departure.

Can you guarantee repatriation in case of a medical emergency?

Emergency repatriations are covered only if a person’s health condition requires it, subject to the approval of the medical authorities concerned and are dependent on the medical care available in the province of residence. As for access to health care, the situation could vary from one destination to another.

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