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Contest – Register for EQ Care virtual health care service 


Contest Rules 


1. Contest Organizer 


This contest is organized by Ontario Blue Cross®, located at 185, The West Mall, Etobicoke, Ontario M9C 5P1, hereafter called “the organizer.” 



2. Eligibility 


The contest is open to all Ontario and Quebec residents who have reached the age of majority. They must have an Ontario Blue Cross or Québec Blue Cross health or disability insurance and must be eligible to register for the EQ Care virtual health care service. The following individuals are excluded from entering the contest: employees, agents and representative of the organizer and all of its affiliates and, where applicable, their advertising agencies, contest judges, prize suppliers, materials or services associated with this contest, as well as any immediate family members of, or people who are domiciled with, said employees, agents and representatives. 



3. Contest duration 


The contest begins on Friday, January 1, 2021 and will end on Sunday, March 21, 2021 at 11:59 pm (EDT), hereafter called “contest duration.”  



4. How to enter 


To enter the contest during the contest duration, the participant must register for EQ Care virtual health care service using one (1) of the following methods:  

  • By creating a complete patient account on website. The entrant will then be automatically entered in the contest. 


  • By creating a patient account on the EQ Care application, available on the App Store (iOs) or Google Play (Android). The entrant will then be automatically entered in the contest. 


The following individuals are eligible if they have registered for the EQ Care virtual health care service between June 15, 2020 and December 31, 2020. To participate, the entrant must, during the contest duration, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with their full name and contract number. The entrant will then be automatically entered in the contest. 


If the participant does not wish to register for the EQ Care virtual health care service, they can enter the contest by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. during the contest period with their full name, contract number, phone number and a 50-word text explaining why they would like to enter the contest. The entrant will then be automatically entered in the contest. 

This contest is only available electronically.  


5. Description of prizes 


A total of two (2) prizes are available, each comprising one (1) Visa gift card valued at CAN$500. The organizer cannot be obliged to award additional prizes or to award prizes in a manner other than as prescribed in the contest rules.  



6. Prize conditions 


6.1 The Visa gift cards must be presented to complete a transaction. 


6.2 They cannot be combined with another offer or promotion, unless specifically authorized by the prize supplier. 


6.3 They cannot be replaced or reimbursed in case of loss, theft, damage or unauthorized use. 


6.4 They may be subject to other restrictions and applicable conditions that appear on them or that may be issued subsequently by the issuer or an agency designated by the organizer. 


6.5 Prizes are to be accepted as set out by the contest rules and cannot in any circumstances be transferred in whole or in part to another person, be substituted for another prize, or exchanged for cash payment, unless otherwise permitted by the contest rules. 


6.6 In the event that it becomes impossible, difficult and/or prohibitive for the organizer to award the prize (or a part thereof) as set out by the contest rules, the organizer reserves the right to award a prize (or part thereof) of a similar nature and equivalent value or, entirely at the organizer’s discretion, the equivalent monetary value of the prize (or part thereof) as set out by the contest rules. 



7. Limits  


Contest entrants must adhere to the following limits or face disqualification: 


7.1 One (1) entry per family 


7.2 Use of one (1) email address per person, in the event that an individual has more than one address 



8. Draw 


On Thursday, March 25, 2021 at 2 pm (EDT), a representative of the organizer whose offices are located at 1981, McGill College Avenue, Montréal, Quebec  H3A 0H6, will proceed to draw two (2) entries at random from all eligible entrants during the contest duration. The draw will be made in the presence of a member of the organizer’s marketing team. 


The chance of an entry being selected for a prize will depend on the number of eligible entries received during the contest duration. 



9. Awarding of prizes 


To be declared a prize winner, the selected individual must meet all the contest eligibility criteria. 


The organizer will endeavour to contact a selected eligible entrant only once by telephone or email. Should a selected entrant miss the telephone call from the organizer and not have voicemail, the organizer may, at their discretion, attempt to contact the selected entrant a second time by phone or email. Should an entrant fail to communicate with the organizer, by phone or email, within five (5) days of the organizer initially having phoned or emailed them, the entrant shall be disqualified. The organizer will then proceed to another random draw among the eligible entrants in the same manner as the initial draw.  


Before being declared a winner, a selected eligible entrant must correctly answer a mathematical skill-testing question without help and within a set time limit. The question will be given to the entrant at a mutually agreed time. 


To be declared a winner, a selected eligible entrant must sign a waiver and return it by email or by mail within ten (10) working days of it having been received. By signing this form, the entrant: 


  • Releases the contest organizer and the prize supplier of all responsibility for damages of any sort that might arise – directly or indirectly – from them having taken part in the contest and having accepted and used the prize and, further, renounces any claim, demand or legal proceeding in this regard. 


  • Authorizes the organizer and their representatives to use the entrant’s name, address, photo, image, voice, and any statement made about the contest, for the purposes of advertising/promotion in the media including, but not limited to, the organizer’s website, social media platforms, print and television broadcast publications, and this without any remuneration or compensation. 


Should a selected eligible entrant fail to answer the skill-testing mathematical question, refuse to sign the waiver or fail to return it within the prescribed deadline, the entrant will be disqualified and will not be awarded a prize. Should this arise, the organizer may, at their discretion, select another entrant in the manner set out by the contest rules.  


The organizer will contact prize winners within two (2) weeks of having received the duly signed waiver to make arrangements for delivery of the prize. 



10. General conditions 


By entering the contest, entrants accept to follow and abide by the contest rules and decisions of the organizer, such rules and decisions being final and without appeal. 


For the purposes of the contest rules, the entrant is the person whose contract number appears on the EQ Care portal or the contract number indicated in the received emails and it is that person who shall receive the prize should they be chosen and declared a winner.  


The organizer reserves the right to disqualify any person who does not meet the eligibility criteria and the contest rules at the time of the draw, or who has participated in a manner that contravenes the contest rules by any means whatsoever. Any decision of the organizer in this regard is final and without appeal. 


The organizer and its advertising agencies, employees, consultants, sub-contractors and their respective agents and representatives, are absolved from any responsibility having to do with the following: 


  • Incorrect or erroneous information on the website relative to the contest as supplied by the organizer’s representatives. 


  • Improper or poor functioning of any digital component, software or communication line; failure or absence of network communication; any faulty, incomplete, incomprehensible transmission or any computer or network erasure that might limit someone’s ability to take part in the contest or impede them entirely from doing so; any damage or loss that might arise, directly or indirectly, from downloading a webpage or any software, and by the transmission of any data about participation in the contest. 



11. Cancellation or changes 


The organizer reserves the right, entirely at its discretion, to cancel, change or suspend, in whole or in part, this contest, or to end it if an event or human action arises that might alter or affect the administration, security, fairness or operation of the contest as set out by the contest rules.  



®Registered trademark of the Canadian Association of Blue Cross Plans, used under license by Ontario Blue Cross. 


Note: The plural has been used as the gender-neutral form in nouns and pronouns for the sake of simplifying the text.