Our eligible health insurance plans give you access to virtual health care, free of charge. Talk to a doctor online, receive a personalized care plan and renew prescriptions, all from the comfort of your own home.
With this exclusive program included free of charge with your health insurance plan, benefit from exclusive discounts on health and wellness products and services.
This exclusive program, included free of charge in your health insurance policy, gives you access to various support services to help you through a difficult situation.
Free consultations with health professionals in the comfort of your home. A new way to manage your health care at your fingertips.
Learn more
By choosing Ontario Blue Cross to support you at home and abroad, you're also giving back to the community.
Travelling during the pandemic
Get informed before you decide to travel.
About us
Products and services that have evolved with our clients since 1941.
Our travel tips
Tips for safe travel, ideas for planning your dream vacation.
Our health tips
Read our suggestions for taking care of yourself and making your life a little easier.
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Do you have concerns about the situation in Ukraine? Do not hesitate to contact our Customer Experience Center at 1-866-732-2583 with your questions. We continue to support you and recommend you be extra vigilant.
No, the situation in European countries for which no government advisory has been issued does not fall within the conditions eligible for the cancellation and interruption of a trip.
As the situation is changing rapidly, we urge you to monitor government warnings that may affect your travels and contact our Client Experience Center at 1-866-732-2583 who will answer your questions. We continue to support you and we recommend you be extra vigilant.
No, the situation in European countries for which no government advisory has been issued does not fall within the conditions of cancellation and interruption of travel.
As the situation is changing rapidly, we urge you to monitor government warnings that may affect your travels and contact our Client Experience Center at 1-866-732-2583 who will answer your questions. We continue to support you and we recommend you be extra vigilant.
The Emergency Medical Care benefit covers you in case of sudden illness or accident that may arise during your trip, as long as it is not a pre-existing condition. However, this benefit does include an exclusion for all expenses related to war, revolt or revolution or voluntary participation in a riot or insurrection.
It can be extremely difficult to access care in a war zone. In the event of an emergency or for any questions, please contact Blue Cross Travel Assistance, which will assist you with obtaining the necessary medical assistance.
Yes. Even if our local offices are currently closed, our customer service remains open from Monday to Friday, from 8 a.m. to 5 p.m. (Eastern time). For any questions, call us at 1-888-822-5383 or 514-286-7684.
Yes, we currently accept claims for consultations carried by phone or video chat with the following medical practitioners (if they are covered by your contract):
Audiologist or audioprosthetist
Chiropractor
Nutritionist or dietician
Occupational Therapist
Naturopath
Speech and language therapist
Physiotherapist or Physical rehabilitation therapist
Podiatrist or chiropodist
Psychologist
To be eligible for disability payments, you must:
Have been diagnosed with a COVID-19-related infection.
AND
Meet the disability definition of your insurance policy.
If you are eligible, the waiting period before you receive your payments for disability benefits starts on the first day you were placed under quarantine.
To submit a disability claim, please follow the steps on our website.