A smiling little boy sitting in the sand and playing, with his arm in a cast.

If your getaway goes sideways. We're on it.

We handle the unexpected, so you can focus on what matters most.

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This wasn’t on the itinerary. Now what?

Instead of enjoying your trip, you're searching for a doctor, navigating a foreign healthcare system, or trying to figure out how to get the help you need. We’re on it, whatever your case may be.
  • You wake up sick in a country you've never visited before.
  • Your child needs care far from home.
  • You're trying to explain symptoms in another language.
Smiling young woman wearing a neck brace in a seaside hotel restaurant.
Young man sitting in the sand by the sea with his left foot in a cast.

We’re on it, so you don't have to figure it out alone.

Let us take care of the logistics, so you can focus on your recovery, your family, or simply getting back to enjoying your travels.
  • We’ll help you find the right care fast.
  • We coordinate treatment and arrange transportation if needed.
  • We make the claim process easy.

How we take it from here

When plans change, you don't have to figure things out on your own. We're ready to help, wherever you are.

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Need help? We’re here with 24/7 travel assistance, 365 days a year. 

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We handle the details, from coordinating treatment to transportation if needed. 

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We speak your language with translation services in 140+ languages and dialects. 

We’ll find the best available care with a network of 35,000+ providers around the globe. 

When they needed help, we were on it.

Joelle
Joelle
Car accident in Mexico

“I was involved in a car accident in Mexico. From the moment I was able to contact travel assistance, they really took charge. I felt supported through every step of the process to get me back to Canada.” 

Powen
Powen
Last minute cancellation

“Not going on the trip came with a great deal of disappointment because it was something I had been planning for over a year. Knowing I had Trip Cancellation and Interruption coverage helped me navigate a difficult decision.” 

Annie
Annie
Head injury

“We were on a family vacation, and my son hit his head. On the way to the hospital someone from Blue Cross guided us through every step of the process. About an hour and a half later, everything had been taken care of." 

Coverage for every step of your trip. We’re on it.

Because even the best trips can come with a few unwanted surprises, we’ve got you covered.

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Emergency Medical Care

When a medical emergency catches you off guard, you'll have coverage and support to help you get the care you need.

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Trip Cancellation & Interruption

When life gets in the way of your travel plans, you may be covered if you need to cancel, modify, or cut your trip short.

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Baggage

If your baggage is delayed, lost, stolen or damaged, having coverage may help you replace the essentials and keep your trip moving.

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Explore coverage

When Canadians need help abroad. We're on it.

From routine questions to medical emergencies, we're helping travellers every day.
  • 80+ years helping Canadians travel with confidence.
  • 70,000+ traveller calls answered from 154 countries each year.
  • 14,000+ assistance cases handled annually.
  • 600+ hospitalization cases supported each year.
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